Legal

Terms & Conditions

Nadia Paris LLC | 500 Seabiscuit Trail, Unit 1020, Hallandale Beach, FL 33009
Phone: (954) 454-1100 | Email: nadiaparis.fl@gmail.com | www.nadiaparishairsalon.com

ENGLISH • Consolidated draft • Effective October 18, 2026

Section 1

GENERAL TERMS & CONDITIONS

1.1About Us

This website is operated by Nadia Paris LLC, a Florida business providing hair salon services and selling professional hair care products, including Résilience Hair. By using the website or placing an order, you agree to these terms and applicable policies.

1.2Products and Availability

We make reasonable efforts to present accurate product information, images, prices and availability. Packaging may differ slightly. Orders are subject to acceptance and stock availability. If an ordered item is unavailable, we will contact you and offer an appropriate resolution, including a refund for the unavailable item.

1.3Prices and Sales Tax

Prices are in U.S. dollars. Applicable sales taxes are calculated at checkout based on fulfillment method, destination and Nadia Paris LLC’s tax obligations. Shipping charges and taxes are displayed before payment.

1.4Payment

Payments are processed securely through Stripe or another method expressly offered at checkout. Nadia Paris LLC does not store full card numbers on its website servers. An order is paid only after successful payment confirmation. We may cancel fraudulent orders or orders affected by material errors, refunding any collected amount as applicable.

1.5Product Use

Follow all product instructions and precautions. Results vary by hair type and condition. Stop use if irritation occurs. Product descriptions do not constitute medical advice.

1.6Intellectual Property

Original site text, images, designs and branding are protected under applicable intellectual property law. Unauthorized commercial reuse is prohibited except as allowed by law.

1.7Liability

To the extent allowed by law, Nadia Paris LLC is not liable for indirect or consequential losses. Nothing in these terms excludes non-waivable legal rights or liabilities.

1.8Governing Law

These terms are governed by Florida law, subject to mandatory consumer protections that apply.

1.9Updates

We may update these terms and publish the effective date. The terms presented at purchase generally apply to that order, except where law requires otherwise.

Section 2

SHIPPING & DELIVERY POLICY

2.1Shipping Area

Online shipping is available to the 48 contiguous United States. Alaska, Hawaii, Puerto Rico, other U.S. territories and international destinations are excluded from online checkout.

2.2Shipping Fee

A flat USD $15 UPS Shipping & Handling charge applies to eligible shipped orders. Applicable sales taxes are shown separately at checkout.

2.3Processing and Delivery

Orders are processed after verified payment and subject to stock availability. Delivery estimates are not guarantees unless expressly stated. If shipment cannot occur within the stated time, or the period required by applicable law when no time is stated, we will notify you and provide legally required options, including cancellation and refund where applicable. Tracking is supplied when available.

2.4Shipping Address

Customers must provide complete, accurate shipping details. Contact us promptly about errors; changes may not be possible once processing or dispatch has begun.

2.5Damaged, Missing, or Incorrect Deliveries

Claims concerning visible shipping damage, missing items or incorrect products must be submitted EXCLUSIVELY BY EMAIL to nadiaparis.fl@gmail.com within 48 HOURS OF DELIVERY. Include the order number, a description and photographs where available. We will review the claim and provide an appropriate remedy. The 48-hour reporting period does not limit rights that cannot legally be waived, including rights for defects discovered later.

2.6Click & Collect

Free pickup is available at Nadia Paris Hair Salon, 500 Seabiscuit Trail, Unit 1020, Hallandale Beach, FL 33009, between 11 AM and 5 PM on available pickup days. Wait for the “Ready for Pickup” notification before visiting. Bring your order confirmation and identification if requested. For pickup changes, contact us by email only.

Section 3

RETURNS & REFUNDS POLICY

3.1All Sales Are Final

ALL SALES ARE FINAL. Due to the nature of hair care and personal care products, no returns or exchanges are accepted for change of mind, incorrect selection or personal preference, including unopened, unused products in original packaging. This is subject to the exceptions and mandatory legal rights below.

3.2Exceptions

This policy does not eliminate remedies required by law for damaged or defective products, incorrect products, missing items, non-delivery or other legally protected circumstances.

3.3Claims and Reporting

ALL PRODUCT-RELATED CLAIMS MUST BE SUBMITTED EXCLUSIVELY BY EMAIL to nadiaparis.fl@gmail.com. Claims involving visible shipping damage, missing items or incorrect products must be sent within 48 HOURS OF DELIVERY. Include order number, description and photographs where possible. Telephone, social media and other channels are not formal claims. This reporting period does not limit non-waivable legal rights, including rights relating to later-discovered defects.

3.4Resolution

Following review, we may offer a replacement, correction, refund or other remedy consistent with applicable law. Approved refunds are normally made to the original payment method; posting times vary by provider.

3.5Unauthorized Returns

Do not send products back without first obtaining return instructions by email. Unsolicited returns do not automatically qualify for a refund.

3.6Salon Services

Completed salon services are not governed by the product return policy. Service concerns are reviewed individually, without limiting legal rights.

Section 4

PRIVACY POLICY

4.1Data Collected

We may collect names, contact details, billing and delivery addresses, order history, appointment communications and technical information such as IP address, browser and website usage where collected. Complete card details are processed by payment providers and are not stored in full on our website servers.

4.2Purposes

We use information to process payments, fulfill orders, arrange pickup and shipping, send transactional messages, respond to inquiries, maintain tax and accounting records, prevent fraud and meet legal obligations. Marketing messages are sent only where legally permitted, with required choices.

4.3Service Providers

Necessary information may be shared with payment, hosting, shipping, email and technical providers for their services, subject to applicable safeguards.

4.4Security

We apply reasonable administrative, technical and organizational safeguards; no online service can guarantee absolute security.

4.5Retention

We retain information as reasonably necessary for operations, legal recordkeeping, disputes and compliance.

4.6Cookies

The site may use essential cookies for cart operation and security and, if enabled, analytics. Additional disclosures and controls will be provided where required.

4.7Privacy Requests

For access, correction, deletion or other applicable privacy requests, email nadiaparis.fl@gmail.com. Requests remain subject to applicable law and recordkeeping obligations.

4.8Updates

We may update this policy as services, providers or legal requirements change. The current version will be posted on this page.

Section 5

SALON APPOINTMENT POLICY

5.1Personalized Service

Nadia Paris Hair Salon provides haircuts, color, balayage, highlights and keratin services. Nadia works alone; appointments are strongly recommended.

5.2Booking an Appointment

Salon appointments may be requested, modified or canceled BY PHONE at (954) 454-1100 OR BY EMAIL at nadiaparis.fl@gmail.com. Appointments are confirmed only when the salon confirms them. ALL inquiries about hair care products, online orders, shipping, pickup, returns and refunds must be submitted BY EMAIL ONLY.

5.3Changes and Cancellations

Please notify the salon as early as possible. Any deposit, cancellation or no-show fee must be disclosed and agreed to before applying; these terms alone impose no such fee.

5.4Arrival

Please arrive on time. Late arrival may require service adjustment or rescheduling.

5.5Consultations and Results

Services are tailored to hair condition, history and desired results. Consultations or multiple appointments may be required. Results vary and material limitations will be explained where appropriate.

5.6Contact

For appointments: (954) 454-1100 or nadiaparis.fl@gmail.com. For all product and order matters: nadiaparis.fl@gmail.com only.